Frequently Asked Questions

Find answers to common questions about btccampus, trading signals, tracking tools, and more.

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Trading Signals

How do btccampus signals work?

Signals are rule-based technical analysis over live 1-hour exchange candles:

  • Trend: EMA 9/21/50 alignment and slope
  • Momentum: MACD cross and histogram, RSI(14) context
  • Volatility & Volume: Bollinger position, ATR(14) and volume confirmation
  • Risk & News: A market risk layer and an AI news filter that can veto any coin

Each candidate gets a 0–100 strength score and a confidence value; confidence under 50 is never published, and strength shows how strongly the layers agree.

How many signals do I receive?

There is no fixed number — and that is the point. The engine scans every 5 minutes but only publishes a signal when a candidate survives every gate:

  • Volatile markets: more qualifying setups, more signals
  • Quiet or hostile markets: the engine can go long stretches without a new signal — by design
Which cryptocurrencies do you cover?

We currently provide signals for major cryptocurrency pairs including:

  • BTC/USDT, ETH/USDT, BNB/USDT
  • SOL/USDT, XRP/USDT, ADA/USDT
  • DOGE/USDT, AVAX/USDT, DOT/USDT
  • And 20+ other high-liquidity pairs

We focus on coins with sufficient liquidity so that signal levels reflect a real, tradeable market.

How will I be notified of new signals?

You are notified through these channels:

  • iOS push notifications: New signals, triggered price alerts, whale-wallet moves and arbitrage spreads — straight to your iPhone via the btccampus app
  • Live Activity: Prices and your portfolio value on your Lock Screen and Dynamic Island
  • Dashboard: In-app and web notification feed
Does btccampus trade for me?

No. btccampus is a tracking and signals product — we never place orders and never ask for exchange API keys. Users typically:

  • Review each signal before deciding anything
  • Set price alerts on the signal’s entry, target or stop levels
  • Use signals as confirmation for their own strategies

Each signal shows reference levels (entry, targets, stop-loss) for your own analysis. Whether and where you trade is entirely your decision.

Tracking Tools

Can I track my portfolio and wallets too?

Yes. The Portfolio screen tracks watch-only wallets on Bitcoin, Ethereum, BNB Chain, Solana and TRON — you just paste a public address, no keys needed. Major tokens (including stablecoins like USDT) are detected automatically with live prices.

You can also watch any wallet with Whale Alerts: pick a famous wallet from the built-in directory or paste any address, set a USD threshold, and get a push notification whenever it moves more than that amount.

Is the arbitrage board free money?

No — and we say so on the page. Spreads are raw price differences between Binance/OKX and the deepest DEX pool; swap fees, gas, slippage and transfer time are not included, so small gaps are rarely tradeable. The value is in spotting the rare wide dislocations early — set a threshold and get a push when one opens.

The token universe rebuilds itself daily: coins listed on Binance or OKX, in the top 250 by market cap, with a DEX pool of at least $250K that passes three anti-spoof checks. Pools under $100K show dimmed and never trigger alerts, and each alert rule pushes at most once per 30 minutes.

What does Wallet Watch show me?

Everything a wallet holds, valued live in USD — on Bitcoin, Ethereum, BNB Chain, Solana and TRON. Watch up to 10 wallets: pick an iconic whale from the directory (Satoshi’s genesis address, the dormant 80K BTC, the US government’s Silk Road stash, Vitalik, the Ethereum Foundation, Tether’s treasury) or paste any address.

Holdings refresh about every 5 minutes, and when a single asset moves more than your threshold ($10K–$10M), you get a push with the amounts and direction. Token contract addresses are rejected on add — a token’s contract is nobody’s wallet.

I withdrew money — why doesn’t the portfolio chart show a dip?

By design. The big number is your live balance — a withdrawal lowers it immediately. The chart and the change %, however, show how the market moved the coins you hold right now: today’s amounts priced with past prices. Deposits and withdrawals are not part of that math, so cashing out never appears as a dip — the curve isolates market performance from your money movements.

Security & Privacy

Do you need my exchange API keys?

No. btccampus never asks for exchange API keys and cannot place trades or move funds anywhere:

  • Read-only tracking: Your portfolio is built from public on-chain wallet addresses
  • No custody: We never hold, touch or have access to your assets
  • Nothing to leak: There are no exchange credentials stored on our side
Is it safe to add my wallet address?

Yes. A wallet address is public information — anyone can already look it up on a block explorer. Adding it only lets btccampus read its balance.

  • Never share a private key or seed phrase: btccampus will never ask for one
  • Encrypted at rest: Your account data is protected with AES-256 encryption
  • Delete anytime: Remove a tracked wallet, or your whole account, whenever you like

Read more on our Trust & Security page.

Billing & Subscription

How much does btccampus Pro cost?

btccampus Pro is $19.99/month (or $119.99/year in the iOS app — about $10/month). This includes:

  • All trading signals and AI coin analysis
  • Portfolio and whale wallet tracking
  • Price alerts and arbitrage spread alerts
  • Meme Radar and advanced sentiment analysis
  • iOS push notifications
  • Priority support

No hidden fees, no per-trade charges, no premium tiers. Everything is included.

Can I cancel anytime?

Yes, cancel anytime from your dashboard. No cancellation fees, no questions asked. Your access continues until the end of your current billing period.

What is your refund policy?

We offer refunds under specific conditions:

  • Within 7 days of your first subscription

Refunds are NOT provided for:

  • Trading losses (market outcomes are outside our control)
  • Dissatisfaction with signal performance
  • Failure to use the service

See our Terms of Service for complete details.

What payment methods do you accept?

We accept:

  • Credit/Debit Cards: Visa, Mastercard, American Express
  • Cryptocurrency: BTC, ETH, USDT via our payment processor

All payments are processed securely through industry-standard payment providers.

Is there a free trial?

We offer a limited free tier where you can:

  • View the market dashboard
  • See basic sentiment data
  • Explore the platform interface

This lets you evaluate the platform before committing to Pro. Trading signals and the full tracking toolset require a Pro subscription.

Signal Results

What is your signal win rate?

We don't advertise a win-rate number — any fixed percentage would be marketing, not math. Win rate moves with market conditions, and it isn't the number that matters anyway.

What matters is expectancy: the engine enforces a minimum 2:1 reward-to-risk on every signal, so even well below 50% wins the levels can still make sense.

Every signal — win or loss — stays visible in the Signals history, so you can judge the engine yourself.

Do you guarantee profits?

No. No one can guarantee profits in trading.

Anyone who promises guaranteed returns is either lying or doesn't understand markets. Cryptocurrency trading is inherently risky, and past performance does not guarantee future results.

We provide tools and analysis to help inform your decisions, but all trading outcomes are your responsibility.

Can I see your historical track record?

Yes. The Signals screen on the web and in the iOS app shows:

  • Every published signal with its reference entry, target and stop-loss
  • How each signal played out — target hit, stop hit or expired
  • Losers alongside winners — nothing is deleted or cherry-picked

Signals are informational: how they would have worked for you depends entirely on your own decisions.

What happens during losing streaks?

Losing streaks are a normal part of trading. No system wins 100% of the time. Here's how we handle them:

  • Defined Risk: Each signal has a reference stop-loss level
  • Risk Layer: The engine pauses new signals when market conditions turn hostile
  • Your Sizing: Keep position sizes small enough that no single trade matters

The key is surviving drawdowns with capital intact to benefit from the next winning period.

Risk & Disclaimers

Can I lose money using btccampus?

Yes, you can lose money. This is true for all trading, regardless of the tools or signals you use.

Cryptocurrency markets are volatile. Prices can move against you quickly, especially with leverage. Never trade with money you can't afford to lose.

Read our Risk Disclosure for comprehensive information.

Is btccampus financial advice?

No. btccampus does not provide financial advice.

Our signals are informational tools based on technical and sentiment analysis. We are not licensed financial advisors. You should:

  • Do your own research before any trade
  • Consult a licensed financial advisor for personalized advice
  • Only trade with funds you can afford to lose
How risky is trading with leverage?

Leverage significantly amplifies both gains AND losses.

  • 10x leverage: A 10% price move = 100% gain OR 100% loss
  • 25x leverage: A 4% price move = 100% liquidation risk

We recommend:

  • Using low leverage (2-5x maximum) if you're not experienced
  • Always setting stop-losses
  • Never risking more than 1-2% of your portfolio per trade
Who is responsible for my trading losses?

You are responsible for your own trading decisions and outcomes.

btccampus provides tools and information, but the decision to trade—and how much to risk—is entirely yours. We do not:

  • Compensate for trading losses
  • Guarantee any specific outcomes
  • Manage your funds or make decisions on your behalf

By using our service, you accept full responsibility for your trading activities.

Still Have Questions?

Can't find what you're looking for? Our support team is here to help.